01Acceptance of Terms
By accessing or using oakhealthplans.com (the “Website”), you agree to be bound by these Terms of Use (“Terms”) and our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Website.
Oak Health Plans may update these Terms from time to time. Material changes will be posted with a new “Last Updated” date. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
02Who We Are
Oak Health Plans is an independent, licensed insurance agency based in Princeton, Texas. We are not an insurance company, the federal or state Health Insurance Marketplace, Medicare, or any government agency, and we are not affiliated with or endorsed by HealthCare.gov, CMS, or any state exchange.
We work with a limited number of insurance carriers and may not offer every plan available in your area. For a full list of all Qualified Health Plan options, you may contact HealthCare.gov or 1-800-318-2596, or your state’s Marketplace, and this listing is free of charge.
When you enroll in a plan through us, Oak Health Plans (or the licensed producer you worked with) will typically be listed as your agent of record, but the insurance contract is between you and the carrier. Coverage, claims, premiums, and benefits are governed solely by the policy documents issued by that carrier—not by these Terms.
03Scope of Services
Oak Health Plans provides education, plan comparisons, quoting, and enrollment assistance for:
- ACA Marketplace (Qualified Health Plan) coverage
- Private/off-exchange major medical and PPO plans
- Dental and vision plans
- Supplemental insurance, including accident, hospital indemnity, critical-illness, and cancer coverage where available.
- Life insurance
- Group benefits
We do not provide medical, legal, tax, or financial advice, and nothing on this Website should be treated as such. You are solely responsible for reviewing plan documents, evaluating your options, and deciding which plan (if any) meets your needs. Enrollment in any plan is subject to the carrier’s underwriting, eligibility rules, and approval—Oak Health Plans does not guarantee acceptance, pricing, or coverage terms.
If you have questions about an active claim, billing, or plan benefits after enrollment, contact your carrier directly using the number on your insurance card, or reach out to us and we will assist where we can as your agent.
04Eligibility
You must be at least 18 years old to use this Website or request a quote. By using the Website, you represent that you meet this requirement and that any information you submit is accurate and your own (or that you are authorized to submit it on behalf of a dependent or covered person).
05Consent to Contact (Calls, Texts, and Email)
By submitting your phone number or email address through this Website—including via any quote request, chat, or contact form—you expressly consent to be contacted by Oak Health Plans, its agents, and representatives at the number(s) and email address(es) provided, including by:
- Phone calls (including calls that may use automated dialing or prerecorded/artificial voice technology)
- SMS/text messages
This consent applies even if your number is on a state or federal Do-Not-Call registry, and is not a condition of purchasing any product or service. You may revoke consent at any time by replying “STOP” to any text message, asking a representative to stop calling during any call, or emailing [email protected]. Message and data rates may apply to SMS communications. We do not sell your phone number to unrelated third-party marketers.
06Your Information & Privacy
We collect certain personal and contact information you provide (such as your name, phone number, email, and information relevant to insurance quoting). We do not sell your personal information.
We may share your information with:
- The insurance carrier(s) you choose to apply with or enroll through
- Service providers who help us operate the Website and our business (such as our CRM/marketing platform, hosting provider, and email/SMS delivery services), who are only permitted to use your information to provide services to us
- Law enforcement or regulators, if required by law or valid legal process
Full details on what we collect, how it’s used, cookies/tracking, and your rights are set out in our Privacy Policy, which governs alongside these Terms.
07User Accounts
Account Creation: Certain features may require you to create an account or submit contact information. You agree to provide accurate, current, and complete information.
Account Security: You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized use.
Termination: We may suspend or terminate accounts for violation of these Terms or at our reasonable discretion, with notice where practicable.
08Acceptable Use
You agree to use the Website only for lawful, personal, non-commercial purposes related to evaluating or obtaining insurance products. You agree not to:
- Misuse, scrape, or abuse the Website or its services
- Access or attempt to access another user’s account without authorization
- Interfere with or disrupt the Website’s functionality or security
- Upload viruses, malware, or other harmful code
- Submit false information in connection with a quote or application
- Use the Website for any unlawful or fraudulent purpose
09Intellectual Property
All content on the Website—including text, graphics, logos, and the Oak Health Plans name and branding—is owned by Oak Health Plans or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for its intended purpose. You may not reproduce, distribute, modify, or create derivative works from Website content without our prior written consent.
10Electronic Communications & Signatures
If you request or complete a plan application or related document through the Website, you agree that your electronic submission and any electronic signature constitutes your legal signature and consent to conduct business electronically, to the extent permitted by the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable state law.
11Disclaimer of Warranties
The Website and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement.
Oak Health Plans does not guarantee that plan information, pricing, or availability displayed on the Website is current or error-free—carriers change rates, networks, and plan availability without notice. Always confirm final terms directly with the carrier or your agent before relying on any figure shown on the Website.
Not all products or services may be available in every state; availability depends on our current licensing and carrier appointments.
12Limitation of Liability
To the fullest extent permitted by law, Oak Health Plans and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, data, or goodwill—arising from your use of, or inability to use, the Website, or from any plan, product, or service obtained through it. This limitation does not apply where prohibited by law, and nothing in these Terms limits liability for gross negligence, willful misconduct, or fraud.
Our total liability arising out of your use of the Website, for any cause whatsoever, is limited to the greater of (a) $100, or (b) the amount, if any, you paid directly to Oak Health Plans for the Website itself (excluding premiums paid to carriers).
13Indemnification
You agree to indemnify and hold harmless Oak Health Plans, its officers, employees, and agents from claims, damages, liabilities, and reasonable expenses (including attorney’s fees) arising from your violation of these Terms, your misuse of the Website, or your submission of false or misleading information.
14Third-Party Links
The Website may link to third-party sites (e.g., carrier portals or HealthCare.gov). Oak Health Plans does not control and is not responsible for the content, security, or privacy practices of third-party sites. Use of those sites is at your own risk and subject to their own terms.
15Governing Law
These Terms are governed by the laws of the State of Texas, County of Collin, without regard to its conflict-of-law principles.
16Dispute Resolution
Informal Resolution First: Before filing any claim, you agree to contact us at [email protected] so we can attempt to resolve the issue informally.
Arbitration: If a dispute isn’t resolved informally within 30 days, any claim arising out of or relating to these Terms or the Website will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.
Venue: Arbitration will be held in Collin County, Texas, or another mutually agreed location, or may be conducted by phone or in writing where permitted by AAA rules.
Class Action Waiver: Disputes will be resolved on an individual basis only. You waive any right to participate in a class, collective, or representative action, to the extent permitted by law.
17Termination
We may suspend or terminate your access to the Website at any time, for any lawful reason, including violation of these Terms.
18Contact Information
Oak Health Plans (214) 984-3577 [email protected]19Miscellaneous
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Oak Health Plans regarding use of the Website.
Severability: If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.
No Waiver: Our failure to enforce any provision is not a waiver of that provision or any other.
Assignment: You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.