Website Accessibility Statement

Our Commitment to Accessibility

At Oak Health Plans, we are committed to ensuring digital accessibility for all website visitors, including individuals with disabilities. As a remote insurance provider not open to the physical public, our website serves as our digital storefront. We continuously work to improve the user experience for everyone and apply relevant compliance standards to maintain an accessible online presence.

Conformance Status

We strive to conform our digital content to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline industry practices to make web content more accessible for people with visual, hearing, cognitive, and motor impairments.

Accessibility Features on Our Site

Our website is designed with accessibility in mind. Core Optimizations include:

A clear and logical heading hierarchy to assist screen reader navigation.

Fully labeled form fields to ensure assistive technologies can accurately interpret contact input sections.

Text and link contrast ratios that comply with standard visibility requirements.

The removal of unnecessary or endless background animations to prevent cognitive distraction or distress.

Disclaimer

Despite our best efforts to ensure the accessibility of all content, some elements may occasionally fall short of strict technical standards as software updates occur within our hosting platform. We routinely audit our site using automated evaluation tools to catch and remedy errors immediately.

We Are Here To Help

If you are experiencing difficulty with any content on our website, or require assistance with our phone contact form, please reach out to us directly. Because we operate remotely and are not open to the physical public, we are happy to assist you over the phone or video.

Phone: (214) 984-3577

Email: [email protected]

Response Time: We monitor inquiries daily and aim to respond to all accessibility feedback within 24 to 48 business hours.